Phone (570) 344-9684 / (570) 969-9662 | Fax (570) 344-6839 | Dental (570) 504-0882

quick facts banner

Scranton Primary Health Care Center

Scranton Primary Health Care Center

SPGCC buildingScranton Primary Health Care Center is a Federally Qualified Health Care Center, located in Northeastern Pennsylvania, in Scranton, Pennsylvania. Our Center opened its doors on December 12, 1978 because of our founders’ Frances Hazucha and Martha McAndrew, attempts to find medical attention for four poor people with serious health conditions. The initial efforts of these members of a local religious community have resulted in over 916,000,000 patient visits to Center providers since we opened.

Our Center has grown over the past 44+ years to provide services in internal medicine, pediatrics, gynecology, a prenatal clinic and social services including an outreach to the area’s homeless population along with a dental clinic. In September 2005, we opened a medical expansion to increase pediatric and prenatal access. Included in the 70 plus Center employees, our provider staff includes internists, pediatricians, family medicine providers, infectious disease specialist, nurse practitioners, licensed clinical social worker, dentists, hygienists, expanded function dental assistants, health insurance marketplace assisters and outreach worker.

Our Center’s service area includes the City of Scranton, Dunmore Borough, Blakely, Carbondale, Jermyn, Archbald, Mayfield, Old Forge, Moosic, Taylor, Dickson City, Jessup, Olyphant and Throop.

Services are provided at our main office at 959 Wyoming Avenue, along with our two satellite offices that were opened in the fall of 2017; Family Medicine Clinic at 425 Alder Street, and Student Health Clinic at Lackawanna College, both in the city of Scranton. Our target population is composed of Lackawanna County residents, many of whom are the victims of numerous health disparities. The poor specifically make up our special target population, most of whom are uninsured, underinsured, mentally and/or physically challenged. The Center attracts underserved users from the entire county, especially from the HPSAs in northern Lackawanna County as well as from the HPSAs in Monroe County southeast of Lackawanna County. The Center had 16,001 total users and 49,020 visits this past year.

In accord with our vision, which is to provide quality medical and dental services with care and compassion to the under served and to do this under the direction of the governing Board and at a reasonable cost to the community, Scranton Primary Health Care Center will continue to respond to the evolving trends and needs of our target population and service area.

Frequently Asked Questions

Monday 
7:30am – 12:15pm | Lunch | 12:45pm – 4:00pm

Tuesday
7:30am – 12:15pm | Lunch | 12:45pm – 4:00pm

Wednesday
9:30am – 1:15pm | Lunch | 1:45pm – 4:00pm

Thursday
7:30am – 12:15pm | Lunch |12:45pm – 4:00pm

Friday
7:30am – 12:15pm | Lunch | 12:45pm – 4:00pm

LAST DRAW DAILY AT 3:30PM

Our Alder Street family medicine clinic is located at 425 Alder Street, Scranton, PA, 18505.

Clinic hours are: Monday, Wednesday, Thursday and Friday 8:30 a.m. to 4:30 p.m. and Tuesday 10:00 a.m. to 6:00 p.m.

Please call 570-344-9684 to schedule an appointment.

Clinic staff can be reached by calling 570-955-5524.

To schedule a dental appointment please call 570-504-0882.

We are accepting new patients!

Please call 570-344-9684 to schedule a medical appointment or 570-504-0882 to schedule a dental appointment.

No one is refused care due to an inability to pay at Scranton Primary.

We ensure affordable health care for all of our patients by offering a sliding fee scale based on the Federal Poverty Guidelines for those clients who have no insurance.

We accept most insurances; see a partial list below.

Accepted Insurances

  • Access Card
  • AmeriHealth NE
  • Geisinger Health Plan Family
  • PA Health and Wellness
  • UPMC
  • Health Partners
  • Blue Shield
  • Aetna
  • Cigna
  • Geisinger Health
  • Humana
  • Medicare
  • United Health Care
  • Tricare/Tricare for Life
  • UPMC
  • Ambetter
  • And a number of Medicare Advantage Plans

COVID-19 testing is available by appointment. Please call 570-969-9662 or email covidvaccine@scrantonprimary.org to make an appointment. COVID-19 testing is covered by most insurances for those experiencing symptoms. Testing for travel or return to work may have a fee. Please call 570-969-9662 for more information.

 

COVID-19 vaccines and boosters for all ages are readily available. Call 570-969-9662 or email covidvaccine@scrantonprimary.org to make an appointment.

Adults over 18 years of age can stop by our Wyoming Avenue location during normal business hours to receive a vaccine.  Pediatric patients must schedule an appointment.

The COVID-19 vaccine and boosters are covered by most insurances.

Flu vaccines are readily available for all ages throughout flu season. Call 570-969-9662 to make an appointment.

Adults over 18 years of age can stop by our Wyoming Avenue location during normal business hours to receive a vaccine.  Pediatric patients must schedule an appointment.

The flu vaccine is covered by most insurances.

We are not scheduling immigration physicals at this time.

Our Mission

The clinics at Scranton Primary Health Care center will provide quality primary medical, dental & behavioral health care at a reasonable cost to all persons in our community, including those who are under-insured and uninsured.

Late Arrivals Policy

At Scranton Primary Health Care Center, if you arrive thirty minutes late for your scheduled appointment you may be rescheduled after checking with your provider to assure that there is not an urgent need for you to be seen. If you arrive late for your provider’s last scheduled appointment of the morning/afternoon, the grace period will be reduced to fifteen minutes. In addition, if your provider is already running late with his/her appointment schedule, reception will ask your provider/nurse if you may be seen. If approved by your provider/nurse, you will be seen in sequence. (In sequence is defined as being seen following patients who have arrived on time for their appointments and are already in the waiting area). This policy does not apply if you have notified the office of an unforeseen delay. In this case you may be seen if approval has been obtained from your provider.

Sick Walk-in Pediatric Patients

Attention Parents of Pediatric Patients:
Unless it is an emergency, sick walk-in pediatric patients will be seen during walk-in hours as follows:
Monday: 8:30a.m. – 10:30a.m.
Tuesday: 8:30a.m. – 10:30a.m.
Wednesday: 10:00a.m. – Noon
Thursday: 8:30a.m. – 10:30a.m.
Friday: 8:30a.m. – 10:30a.m.

During walk-in hours patients are seen on a first come first served basis.

Walk-In Policy

Why you should make an appointment?

If you arrive at Scranton Primary Health Care Center to be seen without an appointment your need for an appointment will be addressed in the following manner

  1. If you are presenting for a routine visit or health maintenance visit; you will be scheduled for the next open appointment or cancellation.
  2. If you are ill, you will be seen as soon as possible at a time determined by the provider/nurse based on our triage protocol.
  3. If you believe your condition is life threatening, please proceed to a Hospital Emergency Department or call 911.
Skip to content